Ottawa Multi-Family Management Services

Let Us Manage Your Ottawa Multi-Family Properties 

Are you looking for reliable, full-service management for your multi-family property in Ottawa? Stewart Property Management is a trusted name in property management with experience managing residential properties across Ottawa and its surrounding areas. We specialize in helping property owners like you maximize the potential of their multi-family investments through dependable, responsive, and comprehensive services.

Our approach is simple—treat your property as if it were our own. We provide tailored property management solutions that ensure your multi-family units are occupied by qualified tenants, maintained to the highest standards, and generate consistent income. Whether you’re a local investor or living out of province, our team at Stewart Property Management offers the peace of mind you need to confidently manage your rental business. Contact our team of dedicated property managers today to learn more about our professional services!

Stewart Property Management’s Commitment to You

We understand that managing a multi-family property comes with its own set of challenges. From screening tenants to responding to after-hours emergencies, the responsibilities can become overwhelming. Thankfully, when you partner with Stewart Property Management, you gain access to a dedicated team of professionals who prioritize communication, transparency, and long-term results. Here’s what our multi-family property management services include: 

Strategic Marketing & Listing Vacancies

Vacant units mean lost income—but with Stewart Property Management, we craft compelling listings that highlight the best features of your rental units and promote them through multiple channels. From online property listings sites to our well-trafficked company website, we ensure your property gets maximum exposure. We take professional photos, post detailed descriptions, and actively respond to inquiries. Our marketing process is designed to attract high-quality renters as quickly as possible, reducing vacancy rates and protecting your investment returns.

Thorough Tenant Screening

The right tenant can make all the difference. That’s why we implement a detailed screening process for every applicant. We evaluate each prospective resident’s credit history and perform income, reference, and rental background verifications. Our goal is to place responsible and respectful tenants in your units. With Stewart Property Management handling your resident placement, you can feel confident that your units are in good hands.

Rent Collection & Lease Enforcement

Collecting rent doesn’t have to be a hassle. Our rent collection systems are set up to make the process smooth and consistent for both you and your tenants. Residents can pay their rent conveniently through our secure online portal, which helps reduce late payments. We’ll also track all payments, send reminders, and follow up with late notices when necessary on your behalf. 

In the rare case that a tenant defaults on payment, we act swiftly and follow the Ontario Residential Tenancies Act to resolve the situation, whether through communication, payment plans, or legal procedures.

Routine Maintenance & 24/7 Emergency Repairs

Multi-family properties require constant care, and we’re equipped to handle any tenant request. From day-to-day repairs to emergency calls in the middle of the night, Stewart Property Management has a responsive maintenance team that tenants and landlords can count on. We coordinate with licensed contractors and trusted vendors to ensure your property stays in excellent condition.

Our preventative maintenance approach reduces costly repairs down the road and keeps your residents happy, which helps with lease renewals and long-term retention. What’s more, you’ll always remain informed, and we’ll never make significant repairs without your approval.

Financial Reporting & Owner Portals

We believe in keeping things clear and transparent. Every month, you’ll receive detailed financial reports outlining your property’s income and expenses. Through our secure owner portal, you can access:

• • Monthly and annual financial statements

• • Copies of invoices and maintenance records

• • Rent collection summaries

• • Occupancy reports

• • Year-end tax documents

With Stewart Property Management, you’ll never have to wonder how your investment is performing—we make sure you have the data you need to make smart decisions. 

Regular Property Inspections

Maintaining the condition of your multi-family property is a top priority. Our team conducts regular inspections of common areas and individual units, both at the start and end of a tenancy. We also perform mid-tenancy inspections to ensure residents are following lease terms. You’ll receive photo documentation and written reports with every inspection. If we spot damage or maintenance needs, we’ll coordinate repairs promptly—protecting the value of your property and helping you plan ahead for capital improvements.

Lease Agreements & Legal Compliance

Our team drafts, reviews, and manages all lease agreements to ensure they are clear, compliant, and enforceable under Ontario law. We’ll also go over each lease in detail with your tenants to make sure expectations are fully understood before move-in. Furthermore, as your management partner, we stay on top of changes in local legislation, so your property remains in full compliance with the law. If any updates are needed we take care of them swiftly and communicate changes professionally. 

Why Choose Stewart Property Management?

Managing a multi-family property can be time-consuming and stressful, but it doesn’t have to be. At Stewart Property Management, we handle the day-to-day responsibilities so you don’t have to. Our experienced team takes a proactive approach to property care, tenant satisfaction, and income optimization. Here’s what sets us apart:

• • Decades of property management experience

• • A strong network of contractors, vendors, and trades

• • Transparent and responsive communication

• • Reliable rent collection and low vacancy rates

• • 24/7 emergency response team

• • Customized services for each property owner

Our mission is to protect your investment, maximize your rental income, and keep your residents happy. When your property performs well, we succeed together. Whether you own a duplex, triplex, or an apartment complex, we have the tools, knowledge, and dedication to manage your multi-family property with excellence. Contact us today to learn more about our services!